Read All Activity Superstore Ltd Reviews Anonymous Very happy with sons junior car driving experience 6 months ago Related Photos & Videos Activity Superstore Ltd by Anonymous Activity Superstore Ltd by Ms Pam Mason Activity Superstore Ltd by Carol Cunningham Activity Superstore Ltd 1968Bartlett (1 review written), We have not been able to use our gift experience yet because of family problems. " I will post my reply here also. Read 389 customer reviews of the Activity Superstore & compare with other Experience Days & Events at Review Centre: Page 18. Activity Superstore are a 'thoroughly disagreeable' firm to deal with. Following a call to one off your sales people this was sorted out without any problems and the gift packages arrived next day. I had a long wait before driving Due to a problem with one of the cars but the staff we’re really helpful and gave us a free photo which was a great momento. Will never use again, feel terrible for our good friends who wasted their money trying to buy us something nice. Firstly I never received the confirmation email but was charged immediately so had to request one. After talking to a lovely lady from customer services she managed to sort out this problem and we were able to pay the extra fee to extend the voucher. Had so much fun - would definitely love to do it again! The hotel is old, in very good condition and with lovely décor, really nice if small gardens but lots of outside seating. Read Full Review, Had a two night break for two gift voucher from a relation, tried to validate but they wanted additional info which I did not have, was told by them to provide proof of purchase but as this was a Christmas present I was not given those details. That being said, thank you for your feedback as we are always looking for ways to improve and take on-board all criticism to help us grow. I have sorted it myself with the nice lady at the coquetvale hotel. Next step the small claims court... Had a voucher given as a present. I am sorry that you have found it so difficult to validate your voucher. Long story short it has taken 3 months to sort out who is refunding me ..these or NEXT. All content is posted anonymously by employees working at Activity Superstore. The offer is certainly of lesser than value than the voucher especially as Prezzos extensive set menu has a choice of 7 starters, 10 mains including a chicken dish and a sea bass dishes and 5 sweets for a fixed price of £19.95 each. • Flexible with regards to the hours and / or personal circumstances • Fun and friendly working environment with approachable departments! One of the worst experiences I've had. Some places you couldn’t use the voucher at weekends and then for example the restaurant I found in London that I could use the voucher, they made it EXTREMELY difficult to use book for a weekend, despite them having tables available- these were for “paying” customers only, not voucher people. 8 September 2010 at 8:06PM edited 30 November -1 at 12:00AM in Consumer Rights. I am sorry to hear of the difficulty you have had trying to exchange. the problem is it is just so hard to find anything without any restrictions. " Activity Superstore Reviews. Great service, speedy delivery and lots of activities to choose from. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Activity Superstore Customer Service. MickandAnneMac (1 review written), by If we can't use the voucher for the year it was intended then, a refund is a reasonable request - whatever the reason Covid or otherwise. We arrived and everything was ready for us. by Initially I thought 'wow' what a lovely thought. Chantal from Finance, September 2018. by A free inside look at company reviews and salaries posted anonymously by employees. Pros. I look forward to hearing from you to be able to get to the bottom of this. What am I supposed to do? Read Full Review, Written on: 20/06/2019 WRITE A REVIEW ★★☆☆☆ 1.5 / 5. The company make money on people giving up using their vouchers. Their response was that they were not taking booking due to COVID19 (I was OK with that) Read honest and unbiased product reviews from our users. The truth of the matter is that I could only do the experience 300 miles… We normally have little issues with our validation procedure, so I am sorry that on this occasion this was not the case. Read More, " I am sorry to hear that the experience was not better for you, as our Prezzo deals typically work out a lot better than if you were to book direct. From 390 reviews ... Activity Superstore company refuse to offer refund and even refuse to extend the duration of the voucher beyond the expiry date - so looks like we've wasted over £70 as there is no way we'll be able to go on the tour any day soon. The process took 2 weeks. • Flexible with regards to the hours and / or personal circumstances • Fun and friendly working environment with approachable departments! Review this merchant. Kind regards. Even after the bad service, Written on: 03/02/2020 The government should shut them down for this massive scam. I've already been in touch with your offices. I will be contacting your head office in relation to my case… A day out is a great way to spend time with family and friends, while enjoying all the treasures that the UK has to offer. Read Full Review, Written on: 22/02/2019 We are unfortunately unable to offer compensation for a supplier discontinuing as our terms and conditions do state that locations are subject to change as a result of quality monitoring or due to factors beyond our control. Experience Days make great gift ideas! We had a starter, main and dessert each plus a bottle of wine which we had the choice of 4 bottles of red, white, rose or a bottle of prosecco. Takes money, cancels trip, no refund good, easy to book and turned up on time. I purchased the wrong gift in error and was refunded immediately. Find helpful customer reviews and review ratings for Activity Superstore Ultimate Choice For Two Gift Experience Voucher - 70 Experiences to Choose From - Over 400 Locations - Days Out, Adventure Experiences, Pamper Experiences, Meals for Two at Amazon.com. 371 posts. Read Full Review, Hi there, There was hardly any choice of activities in London or Surrey. If you wish to discuss this further, please do get in touch with your voucher number and I will arrange for a supervisor to contact you. Do you agree with Activity Superstore’s 4-star rating? Kind regards Thanks for your review. Since you act like a fussy and inconsiderate child maybe you should stay at home and do your country a favor. Lawson98 (1 review written), Avoid this as even it was an embarrassment for staff at Prezzo. ActivityTracker will keep track of your steps, distance, daily active calorie burn, and active time just by carrying your phone around, which you already do. Both included a drink of choice. After being contacted by a recruitment agency I received a phone call from Vicki, one of the company's directors, and had a general laid back chat about what I knew about Activity Superstore and my employment history. Read Full Review, Written on: 27/09/2019 by I would like full refund please so I can buy my dad a different birthday gift. What an awful policy you have in place. (1 review written), I was bought this as a gift for Xmas. Kind Regards, Look forward to hearing from you. Read Full Review, Hi (1 review written), Wish I had read these reviews before I purchased a "gift experience" from this company via NEXT who apparently alarmingly appear to endorse this company!! We do advertise that some hotels have restrictions/supplements in place. Read Full Review, Hi there, There are 464 customers that Activity Superstore Ltd, rating them as excellent. Many thanks Kind Regards, After much back and forth with e-mails finally got to make it through to make a booking in the area I wanted. Thank you for your valuable feedback. would be using you again. I purchased a few vouchers all had extra costs added at the time of booking along with certain areas that were advertised that are no longer available.Spend your money elsewhere! However I have still not received a confirmation from you yet and its been a week. Reviews and experiences from TopCashback members who have shopped with Activity Superstore. To calculate the top 5's we take the following factors into account: Latest Reviews in Experience Days and Events, Latest items in Experience Days and Events, “They have made up lots of excuses not to process the...”, “Don't buy these. 1983Lewis (1 review written), I would of them ZERO stars if I could absolutely ridiculous email after email passing me off to other people, not responding telling me false information. Activity Superstore, Written on: 14/11/2019 If you are interested in what kinds of activities are offered by the Activity Superstore, check out this video of their Segway Rallies to … We are also proud to have created partnerships with thousands of carefully selected activity providers across the UK. We weren’t given the receipt which neither we or the gift giver realised was necessary on top of the package/ code etc and now, 10months later when we’re able to use it, they won’t redeem as even though we have the package and info, we don’t have proof of purchase (no idea why that’s needed?) 1 review for Activity Superstore, 1.0 stars: 'Absolutely awful! Kind regards I believe I have replied to you already via Trustpilot. 1 review for Activity Superstore, 1.0 stars: 'Absolutely awful! by (Editing to be able to reply to the comment from the company) are you seriously asking us to go to a store that over 10 months ago sold our freind’s this Gift- that they gave to us for Christmas- and ask someone in that store to write a letter that confirms purchase? To you customer service supervisor. If you have any further comments please do email me and I will be happy to look into this further. search Tested By Us. • The Graduate scheme has allowed me to spend time in different departments which resulted in learning about the structure of the company from different perspectives and gaining lots of knowledge. Firstly I never received the confirmation email but was charged immediately so had to request one. MIKEBUT (1 review written), My wife and I, and two friends, went to SALFORD HALL HOTEL (a Best Western venue) for joint "Afternoon Tea For Two" gift vouchers. Do you agree with Activity Superstore’s 4-star rating? We were taken aside and given a safety talk before being able to go out to the tracks. Activity Superstore, Hi, A complete con location wise of activities, Activity Superstore make it difficult to redeem their vouchers. I do apologise, however we would only be able to exchange your gift up the value that was spent on it, unless you wanted to pay more to exchange to a more expensive gift, in which case you would need to pay the difference in cost. All coupons and promo codes are time limited. Read More, " Read Full Review, Written on: 28/02/2019 Check out what 1,444 people have written so far, and share your own experience. Thanks for your feedback about your Two Night and Tea package. Would give them zero if possible Next day returns and free delivery available. It is not made clear on the vouchers packaging that the receipt for the purchase must be maintained.Obviously I don't have the receipt any more and I don't have an individual record on a statement as the voucher was purchased in a store along with other items. by I hope you have a lovely experience and this does not deter you from using Activity Superstore again. 302Ogle (1 review written). sarahstokes (1 review written), Just wanted to say a huge thank you to the customer service team who were more than helpful with my booking, especially the person I dealt with… (1 review written), Do not use this company ever! Thank you for taking the time to leave your feedback. by It wasn't clear whether experience had to be booked as soon as validation occurred or not. An e mail with my voucher number has been sent. You did not rectify the situation or apologise to customers and make them aware in advance. It was lovely. Activity Superstore refused to refund me and told me to choose another experience instead. by We booked for 7pm which was too early if you wanted a busy atmosphere as many of the tables were reserved for 9.30 onwards. If you have any further comments please do not hesitate to get in touch by email. Written on: 15/05/2019 Would definitely go there again… However, we do have a dedicated sales team who constantly bring on board new suppliers. 20 minutes later no one had arrived from the tour company. Our Activity Superstore review has been written to help you decide. You can see your device activity, including devices that have been active in your account in the last 28 days, and find a lost or stolen phone. Activity Superstore Customer Reviews. 4.0 638 reviews. Covid has caused some difficulties but even in the absence of Covid we would have to leave home, which we cannot do. User Reviews and Recommendations of Best Restaurants, Shopping, Nightlife, Food, Entertainment, Things to Do, Services and More at Yelp 1983Lewis (1 review written), by by Apply the Activity Superstore Discount Code at check out to get the discount immediately. This is the most recent offer available for Activity Superstore. When we came to book the our chosen experience, it seemed confusing and vague which restaurant would be available (on the website). Thanks for writing a review. ACTIVITY SUPERSTORE then refused to issue any other voucher or alternative to meet the orginal purchase value of the 'experience'. Jan 16, 2012 Restaurant Discovery for Two (What a JOKE!) Jarvo62 Activity Superstore was created in 1997 and has provided fantastic experiences to over a million customers! "Currently the hotel is still closed and all the staff on Furloughed. by The Shard - London - London Bridge We booked the Eaton Bar in Belgravia. I am sorry that you found your options to be limited. " Read Full Review, Hello Over two months later eventually got through and they refused to refund after we went elsewhere. We have been trying for months to use the voucher gifted to us from last Christmas.You spent hours trying to select something put it forward and dates and then told no.You cannot actually book something.We have asked for a refund and been refused.Stick to the Red Letter Days, Buy a Gift etc they show this company for the shambles that it is. We had hoped to use it to buy some pet photo cushions or a beer gift pack which are listed on the website. Once again, thank you for taking the time to share your feedback. I would recommend this company… We provide our contact details within every voucher pack and on our website, so if at any point a customer does struggle with any part of their gift experience journey, they are more than welcome to get in touch to get it sorted. by WRITE A REVIEW ★★☆☆☆ 1.5 / 5. Thank you for taking time to write a review. It is a fraudulent fake business, taking money and giving no product. Initial Activity Superstore complaints should be directed to their team directly. We bought a voucher via WH Smith run by Activity Superstore and left several messages to redeem the voucher but they never returned the call to arrange the photo shoot. Find helpful customer reviews and review ratings for Activity Superstore Gift Experience Days, Spa Day with Afternoon Tea for Two - Treat a pair in need of a pampering to a truly luxurious day out, available at 35+ locations nationwide at Amazon.com. CAFJ Seriously advise anyone reading this to give this company, who treats their ‘customers’ like this, a very wide bearth! The 2 ladies I have spoken to today regarding this have been way more than helpful during a really tough time its nice to know that there are people out there who care. OH MY GOD ITS A HARD JOB TO BOOK ANYTHING. I think they are great gifts as it gives the person a great choice of things to do. 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